MOTO, short for Mail Order Telephone Order pertains to transactions (credit/debit card, ACH, e-check) where the customer makes his or her purchase by Mail Order, Telephone Order (MOTO), Facsimile, or via the Internet instead of being physically present at the merchant’s location.
Many clients are confused whether their merchant account fits high risk, MOTO or should just be considered an internet account. In simple terms, there are only 2 types of merchants: (1) Swiped merchants and a restaurant is the most common example and (2) MOTO in which internet based businesses fall within this category. That’s it and Alternative Merchant Processing specializes in working with the latter (and of course, we can handle your traditional processing needs like the neighborhood retailer or restaurant at most competitive rates).
The rates for your MOTO account will vary depending on many underwriting risk factors such as time in business, credit history, chargeback ratios, etc. AMP will provide a merchant pre-application which covers the significant issues and which will determine an approximation of your anticipated credit card fees. This entire process of completing the pre-application and the ensuing merchant paperwork takes just minutes of your time and you’ll be up and running in a matter of days.